Privacy Policy for Compass Homework Centre
At Compass Homework Centre, accessible from https://compasshomeworkcentre.co.za, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by Compass Homework Centre and how we use it, in strict accordance with the Protection of Personal Information Act (POPIA).
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact our Information Officer at privacy@compasshomeworkcentre.co.za
1. Consent and Non-Distribution Guarantee
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Our Commitment: We do not sell, rent, or lease our visitor or customer lists to third parties. Your personal information will not be shared, distributed, or disseminated to any third party for marketing or any other purposes without your explicit consent, unless required by law.
2. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it.
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Direct Contact: If you contact us directly, we may receive information such as your name, email address, phone number, and the contents of your message.
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Account Registration: When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
3. How We Use Your Information
We use the information we collect in compliance with POPIA condition for lawful processing, including to:
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Provide, operate, and maintain our website.
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Improve and personalize your user experience.
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Communicate with you for customer service or updates.
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Send you necessary administrative emails.
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Find and prevent fraud.
4. Log Files
Compass Homework Centre follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring pages. These are not linked to any information that is personally identifiable.
5. Your Rights Under POPIA (South Africa)
As a “Data Subject” in South Africa, you have the following rights:
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The Right to Access: You have the right to request confirmation of whether we hold your personal information and to receive a copy of that information.
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The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
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The Right to Erasure: You have the right to request that we delete your personal data, subject to legal retention requirements.
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The Right to Object: You have the right to object to the processing of your personal information for direct marketing or on reasonable grounds relating to your particular situation.
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The Right to Complain: You have the right to lodge a complaint with the South African Information Regulator.
6. Children’s Information
Compass Homework Centre does not knowingly collect any Personal Identifiable Information from children under the age of 18. In South Africa, processing personal information of a child is prohibited unless a legal exception or parental consent applies. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately.
7. PAIA Manual
In terms of the Promotion of Access to Information Act (PAIA), we maintain a manual that outlines how you may request access to our records. PAIA Manual
8. Third-Party Privacy Policies
Compass Homework Centre‘s Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party servers.
